FAQ

What precautions are you taking in light of the Coronavirus?

We are using 70% alcohol to wipe down the washers and dryers, the door handles, laundry baskets, chairs, and folding tables every hour on the hour.

Do you sell soap, fabric softener and laundry bags in store?

Yes, we do! We have Tide, Bounce, Gain, Liquid Clorox Bleach, Laundry bags, and Downey Fabric Softener available for purchase.

How big are your largest machines?

We offer the Monster loaders (8 loads), which are the largest washers in the state of Vermont, Mega loaders (6 loads), Giant loaders (41/2 loads). We offer our popular Monster super load dryers as well.

How many washers and dryers do you have?

We have a nice balance and mix of large and small washers and dryers for all your needs.

Is there anything to entertain us while we’re waiting for our laundry?

Yes, we have Flat Screen TV’s, FREE Wi-Fi, Lounge Style Seating Areas, Window Bar with USB plugs and outlets, Magazines, Electronic Display Board, Coffee Bar, and in-store Vending Machines.

Is this a national chain or franchise?

No, Clothes Quarters Laundromat is locally owned and operated by a family right here in Vermont.

Is your Laundromats clean?

At Clothes Quarters Laundromat, we pride ourselves on being “Vermont’s Finest Laundromat”. Our Attendants spend several hours every day cleaning our facility, to keep them sparkling clean. We think you’ll be pretty impressed!

Where are you located?

We are located at 32 Normand Street, Winooski, VT., on the left-hand side of the one-way entrance to the Winooski High School.

Do you offer a wash, dry and fold service?

Yes, we do offer to Drop off Laundry service. We also offer both residential and commercial Pickup and Delivery service

How long does it take to do my laundry?

Our brand new, state of the art equipment works like no other machines out there. Most wash cycles take around 27 minutes and dryer times around 30 minutes. This saves you time and money, aside from folding time; you’ll be finished in about an hour!

What makes Clothes Quarters Laundromat different from any other Laundromat?

We believe in doing things quite a bit different than most businesses. We provide a very clean, fully attended safe and secure environment, we’re locally owned and operated, and we believe that our State of the art machines and our air-conditioned facility are different than most Laundromats. Additionally, we provide top notch customer service. Stop by today and see the “Clothes Quarters Difference.”

What are your hours?

We are open every day from 8:00 am till 9:00 pm including all Holidays, except Christmas, Thanksgiving, Labor Day and Independence Day. Last wash is at 8:00 pm and we lock the door at the same time.

Are there any decent places to go while I’m waiting for my laundry?

Yes. Just half a block from us, there is a Subway, a Burger King, a McDonald, and an Italian Restaurant [Junior]. There’s a Costco, a CVS Pharmacy and a Shaw’s Grocery store less than a mile from us.

Do you have a bathroom and do you charge for using it?

Yes, we have a bathroom; and No, we do not charge for using it. The bathroom is free for all of our customers. The bathroom is always locked simply to ensure that only our customers are using the bathroom. Ask the attendant for the key!

What if something goes wrong while I am doing my laundry?

We will make it right. On a case by case basis, the attendant will handle any situation. Our success depends on your satisfaction, so that is where we focus our attention. If you are not completely satisfied, then please let us know; we will review the issue and try to resolve it as quickly as reasonably possible.

Can I use a credit card?

Yes/No. A credit card may be used to pay for the wash, dry and fold service. We have an ATM located within the store for your convenience.

Does your Laundromat operate on cards or coins?

We operate on good old-fashioned coins [Quarters], with in-store change machine available if you need it. This way, you don’t end up with money left over on some prepaid card that you can’t use anywhere else. If you have coins left over at the end of your time, you can spend it anywhere else.

Do you have an attendant and when is the attendant on duty?

Yes and Always. From open to close, Clothes Quarters Laundromat has an attendant available always. We believe in not only investing in high-quality equipment but also investing in high-quality people. Our attendants are highly trained and ready to help you anytime they’re on duty.

April 13, 2020